Welcome to FileJump ("us", "we", or "our"). At https://filejump.com, we value your privacy and strive to protect your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your personal information.

Information We Collect

We may collect various types of information from you, including:

Personal Information: When you register for an account, place an order, subscribe to our newsletter, or interact with our website, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
Usage Data: We may automatically collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about your interactions with our website.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and improving our services to you.
Processing your orders and payments.
Sending you newsletters and promotional materials.
Analyzing website usage and trends to enhance user experience.
Responding to your inquiries and providing customer support.
Protecting our legal rights and preventing fraud.

GDPR

We govern our processing of your personal information and the way in which we deal with other data that is not personal information. “Personal information” is the term for “personal data” as defined in the European Union’s General Data Protection Regulation (EU) 2016/679 (“GDPR”). The term “processing” is used as defined in the GDPR and includes collection, storage, and all of the ways we use, and allow you to use, personal information when we provide our services. You are the data controller under the GDPR of the personal data you provide to us as part of your Account Data (see below). We are the data controller under the GDPR of all other personal data

You have the right to delete your account anytime, you will need to backup your data, as after deletion the data won't be available with us.
We store Data in our primary data centres in Singapore and/or the European Union. In order to provide our services, Data may transit or be temporarily stored on servers in other countries In this Policy, ‘Data’ refers to Your Files, Account Data, and Usage Data.
When you sign up for particular services you will need to give us the details required in our registration form and will need to keep that information up to date, including any payment account details (e.g. online payment provider account information).

Data Sharing and Disclosure

We may share your personal information with:

Legal authorities when required by law or to protect our rights and safety.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Withdraw your consent for processing your data.
Object to processing of your personal data.
Delete your Account any time.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or our Privacy Policy, please contact us at info@filejump.com